EXCHANGES ONLY!

*We offer Store Credit*

*We will gladly accept your exchange within the 14 days!

Masks are Final Sale.

*The 14 day period begins the day your order was delivered.

*Orders using a Special Buy One Get One Free are FINAL Sale.

**Exchange Shipping Rate can vary from $7-$10**

*Orders will be processed in 3-4 Business Days not counting Saturday & Sunday.

Shipping Turn Around

*Shipping may take 2-7 Business Days after being processed.

**Pre-Orders will ship once items are in stock, details are stated in products.

Cancellations

**Orders cannot be CANCELED after 48 hours.

PRE-ORDERS cannot be canceled.

PRE-ORDERS are given a tentative date, it will not guarantee item to be shipped due to delays with shipping.

Damaged Items

*If your order was received damaged you must email us within the 6hrs of delivery in order to process a claim. 

You must initiate the process a claim with the carrier.

Order Not Delivered

Please reach out to your Local Post Office then email us regarding the issue so we can send you the USPS receipt, so you can process the claim online with USPS. The claim has to be processed with in 15 days.

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CUSTOMER CARE

**Responses to Emails may take up to 2-3 business days.**

Have any questions or concerns ?

We’re always ready to help! Send us an email at huellastx@gmail.com